Get Paid Directly
We allow you to connect with many merchant services worldwide so that you get paid immediately and directly.
Channel Manager
Airbnb, Booking.com, VRBO, Expedia, HostelWorld, BigBear.com and more!
Content / Blog System
Use our simple blog editor to create custom menu's and content for your website!
MyTrips
Our guest focused portal that assists guests through each stage of their reservation from pre-arrival, all the way through post-departure.
* Omni-Chat & Response Automation
Message guests from Airbnb, Booking.com, Expedia, GoHostels.com, HipInn.com and more directly in our messaging system as well as set up custom auto-responders.
Automated Deposit System
We can automatically charge or authorize payments for your security deposits at the time you specify before arrival!
Email Marketing System
Send emails to your current and past guests via our easy to use email platform. Great for notifying current customers about important information, or emailing past guests about discounts and promotions!
Flexible, Automated Payment System
Specify when you want the balance of a reservation to be paid and we will automatically invoice the guest and / or charge their card!
Guest Verification
Require that a guest uploads a government ID and selfie photo before check-in. This allows you to verify a guest is who they say they are and minimize fraud.
Instant / Request To Book
Don't want your listing to book automatically? You can set that guests need to contact you first in order to approve their reservation.
Integrated Door Locks
Automatically generate door lock codes for your guests at check-in. Powered by RemoteLOCK.
Price Comparison
Show your guests how much they will save by booking direct with you!
Bump Pricing to OTAs
Encourage direct bookings by adjusting the pricing sent to OTAs.
Example: Send 10% higher price than direct.
Closeout OTAs by date
Don't pay commissions on busy holiday periods!
Close the OTAs and keep your direct booking engine open.
Each listing/date can be set to OTA open/closed.
Custom Checkout Questions
Ask your guests any question you like at time of check-out, such as 'What time do you anticipate arriving?''
Custom Printable Invoices
You can choose what information appears on your invoices.
Printable with signature line for in person check in.
Early check-in / Late check-out Automation
Hosts can automatically approve requests within certain time windows, set pricing per hour or a flat fee, as well as approve requests manually.
Email Invoices
Take phone reservations and email guest to pay via your merchant account.
Frequently Asked Questions
Create a list of questions that you are frequently asked that guests will see before they book.
Group Reservations
Create "Group Reservations" by creating as many reservations in the group or even import already created reservations. Add transactions at the group level (for a single payer), or, on each individual reservation if they are paying separately.
Guest List Invitation System
The reservation holder can invite their entire party to view reservation details, get directions to the rental, and more as well as find local activities, restaurants and coupons!
Home / Room "How-To" System
Convert your physical in-room and in-home 'How-To' material to our digital format and give access to your guests, right on their phone!
Housekeeping Module
Our Housekeeping module allows your Housekeeping manager and staff to stay on top of what needs to be cleaned, right on their phones! Housekeepers can add notes, photos, as well as request maintenance.
FrontDesk Express PMS Only
LocalOTA Activity Network
Advertise local activities and restaurants to your guests directly on your website through search, emails and more.
Read more...
FrontDesk Express PMS Only
Maintenance Module
Our Maintenance module allows your staff to stay on top of what needs to be maintained, right on their phones!
FrontDesk Express PMS Only
Multi-User Support
You can create accounts for each one of your employees for unique login, access levels and tracking.
Parent / Child Rate System
Set a single unit to be the "parent" with as many of your other units as "children" of that specific unit. Updating the "parent" rate will automatically modify the children rates by a percentage of the parent rate.
Points of Interest
Add local 'Points of Interest' to your website. This is a great way to show guests what is near your property for things like hiking, boat ramp access, etc.
FrontDesk Express PMS Only
Rate Management
Control your rates per season or date range or modify your pricing and availablity each day using our extremely powerful 'Quick Override' system.
Reporting
We provide extensive reporting tools for your business including Arrive/Depart, Housekeeping, Transactions, Revenue reports, and more.
Reviews
Review your guests and guests can review you with our Double Blind Review system. Showcase your business to future guests as well as know about your guests before they arrive.
Unlimited Images
Images are very important when selling to a guest. We do not limit your images in any way and even allow you to specify the caption and season an image should show up in!
Upsell 'Extras'
Upsell anything! (Spa access, romance package, arrival basket, bike rental, helicopter tours?
Partner with local tour operators.
Guests select extras at checkout.
Videos and Matterport 3D Spaces
Our platform supports videos streamed through Vimeo, as well as Matterport 3D Spaces.
Welcome Display System
The Welcome Display System is a visual system that assists the guest upon arrival as well as throughout their stay. This can be viewed directly on a television or through a provided QR Code.
FrontDesk Express PMS Only
Custom Colors & Fonts
Modify the look and feel of your site by setting your color pallete, choosing your fonts and more!
FrontDesk Express PMS Only
Custom Subdomain
You can specify what your unique booking URL will be, such as 'mypms.frontdeskexpress.com'
FrontDesk Express PMS Only
Home Owner Access
Allow your homeowners to access their home information, block dates on their calendar and more!
FrontDesk Express PMS Only
Homepage & Listing Template
Choose the look and feel of your site by choosing from one of our pre-built templates for your homepage or listing page.
FrontDesk Express PMS Only